Public Sector — Value-stream aligned procurement flow

Client: State agency

Context: Digital benefits + modernization

Situation

Awards took months, delivery was uneven, and stakeholders had little visibility.


What we did

  • Project to value stream: grouped work around citizen journeys, not org boxes.
  • Lightweight guardrails for buys under threshold; templated evaluations; rolling reviews.
  • Outcome-based milestones to release funding incrementally.
  • Capability uplift across internal and vendor teams.

Results in 4–5 months

  • Faster awards for small, high-value packages.
  • Predictable release rhythm, fewer escalations.
  • Clear evidence trail for audits.

Why it worked

Smaller packages, steady cadence, and visibility beat “big-bang” projects.