Client: Card + lending business
Context: Competing growth bets
Situation
Ten strategic initiatives, not enough people, constant reshuffling.
What we did
- Defined value: revenue lift, risk reduction, and customer impact.
- WSJF sessions with finance + product; cut scope to minimum market tests.
- Quarter-Turn Planning: 6-week slices; inspect and adapt.
- Outcome dashboard: one view for capacity, cost, and results.
Results in 2 quarters
- Money flowed to the top three initiatives with evidence, not opinion.
- Time-to-signal dropped; bad bets ended sooner.
- Leadership argued less about “who wins” and more about “what the data says.”
Why it worked
Short cycles + clear economics made trade-offs obvious.